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Foundation Certificate
This qualification demonstrates a basic level of understanding of the Service Management disciplines. Public courses take place over 3 consecutive days and culminate in a 1 hour, multi choice exam paper. The course can also be run as a closed event on a client site.
There are no formal entry requirements for the course or examination, but it is assumed that all delegates will have a basic level of IT literacy. We can also offer foundation courses that are run over a weekend. The course starts on a Friday evening and finish on Sunday afternoon. The course will be suitable for:
- Staff entering an IT environment who might have day-to-day responsibilities within one or more of the service management disciplines;
- Staff working in an IT service management discipline who wish to broaden their understanding of how their role fits into the wider service management framework;
- Other staff whose effectiveness would be enhanced by a greater awareness and understanding of best practices in IT service management.
Wardown Consulting Ltd are now offering the v3 Foundation certificate course, fully updated with the May 09 revisions, see the course schedule for further details.
See the Course schedule for our 2010 public dates
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